The Acesis Approach to Service
What makes Acesis service unique?
ENGAGES KEY CLIENT STAKEHOLDERS
Acesis Agile Engagement elicits responses from end users to ensure that key stakeholders are already engaged at the time of roll out.
“I love how you brought our key stakeholders together and helped us think about our needs. By the time staff starting using the system for real, we had already addressed most of their concerns.”
ENABLES QUICK DELIVERY AND REFINEMENTS
All Acesis solutions are built on top of the Acesis Healthcare Optimization Platform (HPOP), which has pre-built components that enable rapid delivery and refinements.
“I have been impressed with Acesis’ commitment to moving our project forward, your ability to keep track of the myriad requests for changes and perhaps most importantly your dedication to quickly responding to and resolving our problems – even when the problems are caused by us!”
LOWERS THE BURDEN ON CLIENTS AND THEIR IT DEPARTMENTS
Acesis domain experts work with clients to develop consensus around what data needs to be collected and the optimal workflow for targeted processes.
- Through weekly web meetings, Acesis staff stay actively engaged with clients throughout the implementation process (set-up and configuration, cloud hosting, training, support, on-going refinements). This ensures that all of the often underappreciated work needed for our clients to accomplish their goals is achieved.
“Your agile implementation was new to me, and from now on, this is how I want all of my roll-outs to be. You started with a good system and then quickly gave us incremental improvements. This allowed us to think about our system and about how we wanted to improve it.”