Role-Based Perspectives

No matter where you are in an organization, you will notice some common benefits from using Acesis. These include easing the documentation burden, supporting better workflow, and enabling access to information that would otherwise be unavailable.  However, different people and organizations also have unique perspectives regarding the benefits they find from using Acesis.

Medical Professionals

  • Healthcare regulatory requirements only appear to grow, and the compliance officer has the burden of not only promoting compliance, but also supplying documentation that proves compliance.  Without using a software tool, compliance officers often have to email or call various constituents to get the information they need for reporting.  IT solutions such as Acesis enable them to efficiently distribute tasks and have access to critically needed information.  Unfortunately, compliance competes for limited IT resources and usually can’t afford all of what it needs (if technical solutions exist at all).   Acesis provides a low cost platform for meeting various compliance needs, and it can be customized for the varied needs of different organizations. 

  • Physicians often are needed to act as expert reviewer.  This work is on top of all of their other clinical responsibilities so their time to focus on these tasks is very limited. They do not have time to waste on administrative bureaucracy.  The Acesis applications support sophisticated documentation processes, but it hides much of that complexity from end users.  Physicians only see the questions that are relevant for a review.  As one customer stated, “If I answer ‘no’ to four questions, I do not need to see the rest of the documentation system.  However, if I answer ‘yes’, the system leads me through the what I need to do.”  Physicians also appreciate that the system is customizable to meet their needs. Acesis conforms to users instead of users conforming to Acesis.

  • In many organizations, the quality department counts on full-time practicing clinicians for their expert reviews.  The head of the quality department has to oversee the distribution of reviews, review completion, and review data entry for analysis. By using Acesis, much of this administrative work is efficient or automatic.  Also, proprietary dynamic forms can support reviewers in following organizational standards.  Finally, the dynamic templates can simplify the review process so that expert reviewers are less resistant to taking on what they may perceive as extra work.

  • Leadership is responsible for ensuring organizational standards are met throughout their organizations.  In a time where many provider groups are growing through consolidation, this can be particularly challenging.  Instead of relying on staff to maintain standards through ad-hoc processes, Acesis provides a low cost platform where key administrative workflows can be documented and monitored even in large geographically dispersed groups.  Finally,  Acesis’s applications can be rollout independently from other systems so that applications can be implemented in a manner that does not disrupt or distract from other IT initiatives.

  • Meaningful Use, ICD-10, data interchange, and data analytic reporting are all key initiative that capture the attention of CIOs and demand significant IT resources.  In this context, other potential initiates struggle for attention.  Unfortunately, many smaller projects need to simply be put on hold.  Acesis provides a low cost/ low risk way of meeting the needs of many of these initiatives without stressing the IT department.  Acesis is a low cost web based solution that can quickly provide rapid development and customization.  For many Acesis applications, no system integration is needed, and when it is, Acesis ensures that the burden on the IT department is minimal.  With no up front investment and no long-term commitment, organizations can either use Acesis as a long-term solution or meet a short-term fix for temporary needs.  Finally, all data collected in the Acesis documentation tool is fully available for export to other third party systems or data warehouses. 

 

Organizations

  • Acesis can be used to support a cross organizational longitudinal clinical registry. For this purpose, customers appreciate Acesis flexibility in adapting to their precise needs and evolving as new requirements are discovered. The intuitive web based interface is critical since researchers from around the world must understand their expectations and easily complete their required tasks. Acesis’s sophisticated permission control system ensures that everyone who uses the system has access to only the data with which they are supposed to access. Acesis’s data analytics is helpful for understanding basic patterns of care, but researchers can also export all of the data to a third party system for additional sophisticated statistical analysis.

  • Acesis is a software company and is happy to partner with firms that supply consulting services to meet client needs. Acesis proposes partnerships that follow one of three main patterns.

    First, firms can use the Acesis platform to implement the consulting company’s well-defined best practices. This can be particularly powerful in securing a sale to a client since the Acesis platform can be used to help demonstrate how best practice processes can be implemented and maintained throughout an organization. 

    Second, Acesis and consulting companies can partner to define a new best practice for a client. The flexibility of the Acesis platform means that the consulting process will not be limited by slow software development cycles. 

    Third, a consulting company can manage the implementation of existing Acesis applications.  

  • Some of the leading medical malpractice carriers have suggestions for how their insured physicians can lower their risk of being sued for medical malpractice. However, they do not have good mechanisms for helping to ensure these clinicians follow the suggested practices. One carrier had used the Acesis platform to code their best practice toolkits and give premium discounts to those who use it. The platform not only acts as a method to promote desired practices, it also is a way to measure compliance. This is critical for knowing which practices have really earned the premium discounts.

  • Management Services Organizations (MSOs) have a history of cost-effectively supplying software solutions to independently practicing physicians.  Historically, this was mostly focused on electronic health records and billing systems.  Now with Acesis, they can offer more services.  As a web-based platform, Acesis also provides the MSO the potential for providing services (expert review, oversight, or other functions) that small practices might have difficultly providing to themselves.  This is particularly true for chart review functions that are often not adequately done in many small geographically dispersed practices. 

  • Some community health centers and other clinics receive grant funding for providing certain services.  However, for some of these situations it is very difficult to know how well required activities are followed and if intended outcomes are achieved. Acesis provides a low-cost way for a small documentation effort to ensure funding agencies get what they are paying for.  The data from Acesis is also useful for knowing how to target limited resources to those areas where it can provide the most benefit.